Customer Success Specialist Job at Confidential Careers, Indianapolis, IN

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  • Confidential Careers
  • Indianapolis, IN

Job Description

Overview

URGENTLY HIRING: Client Success Representative - Lighting Services

Location: Indianapolis, IN

Compensation: $17/hr starting + performance-based incentives

Job Type: Part-Time

Why 317 Lights?

At 317 Lights, we brighten our customers homes with premium lighting solutions and exceptional service. As a Client Success Representative, youll be the friendly face that ensures each installation ends with a smile. What sets us apart:

  • Competitive Pay: $17/hr starting wage + performance incentives
  • Customer-Focused Touch: Deliver thank-you gift cards during visits
  • Career Growth: Hands-on role with opportunities to grow in customer success
  • People-First Culture: Join a supportive, reliable, and professional team
  • Impactful Work: Be the final step in making every project successful
Responsibilities
  • Conduct same-day visits to customers after their installation
  • Verify lights and timers are functioning correctly
  • Demonstrate system usage and answer customer questions
  • Encourage satisfied customers to leave Google reviews
  • Deliver $25 gift cards as a thank-you
  • Report any issues or additional requests to the installation team
  • Deliver strong customer service with clear communication
  • Be reliable, punctual, and professional
  • Travel to customer homes around Indianapolis
  • Maintain detail-oriented approach with basic troubleshooting ability
Qualifications
  • Customer service experience preferred
  • Strong communication and interpersonal skills
  • Reliable, punctual, and professional demeanor
  • Comfortable driving to customer homes around Indianapolis
  • Detail-oriented with basic troubleshooting ability
Compensation & Schedule
  • Earnings: $17/hr starting + performance-based incentives
  • Schedule: Part-time, flexible hours with customer visit scheduling
About Us

317 Lights brightens customers homes with premium lighting solutions and exceptional service. We are a trusted local company focused on a seamless, enjoyable experience for homeowners.

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Job Tags

Part time, Local area, Immediate start, Flexible hours,

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