Job Description

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimagining the future – for our people, our customers, and the world.

We are seeking a Senior Software Engineer - Voice Communication with experience in designing, implementing, and managing complex voice systems. This role requires significant software development capabilities, specifically building backend services in Go (Golang) and creating cross-platform applications. The ideal candidate will possess a strong understanding of AlloyDB databases and will be responsible for troubleshooting intricate voice issues while ensuring robust system reliability and performance.

• Establishes requirements for highly complex system design projects that establish requirements, design, develop, and maintain robust and scalable backend services and APIs using Go (Golang) for voice communication applications.
• Develop cross-platform applications to integrate with our voice services and provide enhanced user experience.
• Architect, design, deploy, configure and maintain highly complex enterprise-level voice communication infrastructure PBX/ VoIP Systems.
• Troubleshoot and resolve complex voice quality and connectivity issues across various platforms and network environments and manage and optimize voice gateways, Session Border Controllers (SBCs), SIP trunks, and related voice network components.
• Develop and implement dial plans, call routing strategies, and voice security policies.
• Ensure high availability, scalability, and performance of all voice systems.
• Lead and participate in voice system upgrade and migration projects.
• Utilize and manage relational databases, specifically AlloyDB, for storing and retrieving voice application data, call detail records (CDRs), and system configurations.
• Design database schemas and optimize queries for performance and scalability and ensure data integrity, security, and availability.
• Develops and applies technical and quality improvements.
• Creates new programs, technologies and solutions based on novel or unique ideas. Ensures new ideas and methodologies are documented for use by software teams.
• Uses status as a knowledge leader in system design and functional knowledge across multiple engineering disciplines and program management to provide technical leadership to a given program.
• Defines requirements for and may design complex new tools to aid in the analysis and solving of complex problems.
• Initiates cross-company collaboration and develops positive relationships with other engineering disciplines.
• Exercises judgment (within broadly defined policies and practices) in selecting methods, techniques and evaluation criteria for obtaining results.
• May coordinate the activities of other personnel.

Minimum Qualifications:

• Bachelors degree in Computer Science or relevant field with 5+ year experience or Masters degree and 4+ year experience
• Experience in developing applications using Go (Golang)
• Experience in designing, implementing and managing complex voice communication systems like VoIP Systems.

Preferred Qualifications:

• Advance knowledge of enterprise-level voice communication infrastructure including PBX solutions.
• Experience in developing cross platform applications.
• Experience with relational databases like AlloyDB and PostgreSQL.

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at

Know Your Rights:

Conozca sus Derechos:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 120400.00 - USD 180600.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

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